Reservation Process

Booking one of our cabins is straightforward, resembling the process for reserving a hotel, with a few additional steps. 

Booking Methods:

 

Book Direct with Us:

Choose this option for a transparent relationship and the most cost-effective reservation, avoiding additional "service fees" charged by external sites. Instant rates, quote requests, and instant bookings are available on each property's page. 
 

Book via 3rd party Advertising Channels:

If using large listing sites like Airbnb, Booking.com or Expedia (Vrbo.com) etc, we adhere to their terms. However, booking directly with us is encouraged to avoid 10%-25% booking/service fees. There is no benefit to either of us for you to book through those sites. We encourage everyone to book directly with us and other vacation rental owners whenever possible!​
 

Rates:

Nightly rates vary by property and season, instantly accessible on our site. Service fees on 3dr party listing sites Airbnb or Expedia (Vrbo.com), are beyond our control.
 
Minimum nights and holiday-related minimums also vary.

Fees:

Cleaning/Property Care Fees:

Vary by property and are included in your quote.
 

Refundable Deposit:

A hold (not a charge) for the security deposit occurs two days before arrival.
 

Taxes:

Appropriate state, county, and local taxes are collected and remitted.
 

Request a Quote:

Inquire via email, phone, or the website.

Review and Book:

Review the quote, ask questions, and book online with a credit card or PayPal.

Reservation Process - Simplified:

 
  1. Inquire for a quote.
  2. Review and ask questions.
  3. Book online or skip steps 1-3 and book instantly.
  4. Complete the secure online reservation, including a digital signature for the Rental Agreement.
  5. Online payment is processed.
  6. Email confirmation of successful reservation is received.
  7. Provide a copy of your ID within 48 hours of reserving.
  8. Receive reminders for final payment and property details.
  9. Arrive for your stay!

Payments:

Accepting major credit cards, Zelle, personal checks mailed within 24 hours of booking. Credit cards cannot be processed over the phone or via email.

Cancellation Policy:

 
100% refund if canceled 60 days before the Check-in Date.
Individual cases are handled with flexibility. We may offer goodwill one-time rescheduling. 
 

Security Hold Release:

 
Check-out procedures are simple. After the cleaning team inspects the property, and assuming no issues, the hold authorization or security deposit is released. The refund method depends on the payment method used.